We've done our best to make
but if you find a problem,
we want to know about it!
Select a problem below
to see a solution.
On your iPhone or iPad, first check that you are not in Airplane Mode (wifi is usually turned off in this mode).
Go to Settings/Wifi and select a wifi network from the list.
(If there are no wifi networks listed, please Set up a Personal Hotspot.)
Tap on one of the listed wifi networks. You might be asked for a password which allows access to that wifi network. You may need to ask your host for the password.
(If you don’t have access to a password for the wifi, please Set up a Personal Hotspot.)
Once you have connected to a wifi network, you should be able to see one another’s pages. You and your group need to connect to the same wifi network.
We’ve engineered PageMeet to “just work” in 99% of real world cases, but connecting electronic devices is a tricky business.
Most modern wifi routers work a treat, but a few are configured to stop devices talking to each other (that’s called “wireless isolation” or “client isolation”) and others just don’t seem to play ball. But don’t go and buy a new wifi router just yet, there's another option.
Once the hotspot is running, ask your group to connect to it. (You will need to give them the password you supplied when you configured the hotspot.)
If you’re having trouble setting up a hotspot, please read Apple’s support article: Get help with Personal Hotspot.
Loading many pages into PageMeet can use a lot of memory. If the memory completely runs out, iOS will close PageMeet without warning!
Low memory warnings occur more often if you are using older devices (newer devices have more memory) or if the publicaton you are viewing has many pages.
Don't panic! PageMeet does everything it can to manage a low memory situation, so most of the time you may not have to do anything. However there are things you can do to reduce the memory load:
Delete any pages that are no longer required.
Double-tap a page thumbnail and select Delete from the popover menu.
Convert complex pages to images.
Double-tap a page thumbnail and select Convert-to-image
Divide your pages into separate Publications.
Create a new publication on the main screen by tapping the Plus button
So that PageMeet was super-simple and super-quick for your group to join, we didn't put any barriers in place, such as access controls. Anyone who has access to the wifi network can see your pages.
This is fine if the wifi network is just for you, but in larger networks, sometimes you might not want other people seeing your pages.
The solution is to Set up a Personal Hotspot, and ask your group to join. No-one else will be able to join because they won't have the password to your hotspot.
(By the way, let us know if you would like to see access control in a future update of PageMeet.)
Sometimes your purchase doesn’t record properly, usually because you have PageMeet installed on multiple devices using the same Apple ID and, while you paid for the app on one device, the app on your other device doesn’t know about it (yet).
The fix is easy:
Tap the Info menu in the top left of the main screen
Tap Restore purchases.
Email us your problem and
we'll do our best to help.
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